Updated: Jun 8
Respecting data privacy and being committed to protecting personal information is essential to gain customers' trust. We want to make sure you understand your customer's rights under the General Data Protection Regulation (GDPR) as part of our commitment to the promotion of Digital Rights as Human Rights.
To the data subject, these rights give you control over your personal information and how it is used. In this blog post, we will go over each of your GDPR rights and how you can exercise them.
Right to Access: Customers have the right to access the personal information held by businesses about them. This includes details regarding how and why Customer data is processed. Businesses are committed to transparency, and upon request, they will provide Customers with a copy of their personal information.
Right to Rectification: Customers have the right to request corrections or updates to their personal information if they believe it is inaccurate or insufficient. Businesses want to ensure that their customers' personal information is accurate and up-to-date, so if any changes are necessary, please let the business know.
Right to Erasure: Customers have the right to request the deletion of their personal data under certain conditions. This right applies if Customers' data is no longer required for the purposes for which it was collected, if Customers withdraw their consent, or if the processing is unlawful. Such requests will be evaluated and responded to expeditiously in accordance with legal requirements.
Right to Restrict Processing: In certain instances, customers have the right to restrict the processing of their personal data. This right can be exercised when Customers contest the accuracy of their data when processing is unlawful but Customers do not want their data deleted, or when Businesses no longer require Customers' data but Customers require it for legal purposes.
Right to Data Portability: Customers have the right to receive a copy of their personal information in a structured, widely used, and machine-readable format. Customers have the right to move, copy, or transfer their personal data from one organisation to another, provided that the processing is based on consent or a contract.
Right to Object: Customers have the right to object to legitimate interest-based processing of their personal data. Customers may raise an objection if they believe that their rights and interests trump legitimate grounds for the processing, and businesses will evaluate objections in accordance with applicable laws.
Right to Withdraw Consent: Customers have the right to withdraw consent at any time if Businesses rely on their consent as the legal basis for processing their personal data. The withdrawal of consent will not affect the legality of any processing performed prior to the withdrawal of consent.
Right to Information: Customers have the right to know how their personal information is collected and used. This includes providing Customers with clear and transparent information regarding the processing's purposes, the categories of personal data involved, the recipients or categories of recipients of Customers' data, and the retention periods.
Right to Avoid Automated Decision Making: Customers have the right not to be subject to a decision based solely on automated processing, including profiling, if the decision has a substantial impact on them. Businesses are committed to ensuring fair and transparent decision-making procedures that take the rights and interests of customers into account.
Finally, businesses must be committed to respecting customers' rights and ensuring that customers' personal data is handled with care and in accordance with GDPR. We encourage you to become acquainted with these rights and, if necessary, to exercise them.
Remember that your GDPR rights empower you to take control of your personal data. When it comes to the handling of your information, we are here to help and provide a transparent and secure experience. Please keep in mind that this blog is only for informational purposes and should not be construed as legal advice. We recommend consulting with a legal professional if you have specific legal concerns or questions about your GDPR rights.
For local businesses please click here to view/download a free template to use on your website. We hope this is of assistance to you.